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eOn Communications Announces Professional Services Unit eOn Names Cash GM of Millennium Business Unit

Kennesaw, Ga., October 20, 2000 - eOn Communications Corporation(TM) (Nasdaq: EONC), a leading provider of unified voice, e-mail and Internet communications systems, announced the formation of a new professional services unit. The eOn Professional Services Unit will provide comprehensive services to clients for planning, designing, implementing and optimizing next-generation communications environments.

"The convergence of voice and data technology, the explosion in e-commerce, and demands for greater productivity are driving rapid change in business communications," said Troy E. Lynch, executive vice president and chief technology officer of eOn. "As a result, both large and small businesses must deploy complex communications solutions that require highly specialized support. eOn's Professional Services Unit organizes the experience and resources of our company to help businesses of all sizes identify, customize and implement communications systems that deliver genuine competitive operating advantages. The eOn Professional Services Unit will assist users in maximizing their long-term return from the exceptional adaptability, versatility and stream of feature enhancements that characterize all eOn communications systems."

The Professional Services Unit will focus initially on three major customer segments: customer contact centers, enterprises and multi-tenant service providers. The services offered by the new eOn unit include development and integration of custom applications, assistance with rapid deployment of new technologies, maintenance and support for eOn systems beyond normal warranty periods, strategic communications system consulting, and project management services.

The unit is providing custom development services for current customers and contracting for new projects. For example, the Professional Services Unit will fulfill eOn's recently announced contract with the Federal Aviation Administration to provide logistical, training and engineering support for the eOn voice and data call routing, switching and information management systems in use at the FAA's sixty-one Automated Flight Service Stations nationwide.

"The eOn Professional Services Unit significantly expands the service offerings of our company," said David S. Lee, chairman and chief executive officer of eOn. "I am pleased to see this early success, which is an indication of the value our customers place on our expertise."

About eOn Communications Corporation

eOn Communications Corporation (www.eoncc.com) designs, develops and markets next-generation Linux-based communications servers and software that integrate and manage voice, e-mail and Internet communications for customer contact centers and general business applications. The Company also offers the Millennium® digital switching platform for small and medium-sized installations. eOn Communications Corporation helps enterprises communicate more effectively with customers, convert inquiries into sales, and increase customer satisfaction and loyalty.

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