Unified Communications | eConn IP Messenger
MOBILITY
Mobile and remote workers need to be responsive by being able to promptly and selectively take calls, receive mail and reply to messages. Often while on the road or working in a virtual office, it becomes difficult for them to check e-mail and faxes when their access to a computer may be limited.
The eConn IP Messenger's mobile applications, UC Mobile and WAP Client, will solve these challenges.
- UC Mobile – Supported on Pocket PC, Windows Mobile OS, Blackberry and Symbian OS enabled devices, UC Mobile communicates with the IP Messenger server via TCP/IP (GPRS, WiFi) allowing the user to:
- Manage location and greeting settings
- Use the corporate instant messenger
- Check e-mail, voice and fax messages
- Listen to an e-mail using text-to-speech technology
- Place a call to the message sender
- View call history
- Access contacts and dial a number
- View a co-worker's location and availability status and even be notified when that individual is off the phone
- WAP Client - The WAP Client is another way to stay connected using WAP-enabled wireless phones. It provides access to the user’s mailbox, settings, contacts and location management via the WAP browser. Almost any cell phone in the marketplace can become a full PDA; all you need is access to the messaging server portal.
Calls coming into your organization represent major assets, your customers! Having those calls go directly to mobile devices compromises your control over the asset. By employing the IP Messenger an organization retains control of incoming calls and their distribution ensuring that calls are always promptly connected to a live call as well as making sure they are always answered by an employee or resource that works for that organization.
